What others say about us


A snapshot of what Ofsted said about us...

"You and your staff continue to provide apprentices with high-quality training."

"Relationships with employers are exceptionally strong and productive."

"Apprentices are safe in their workplaces. They receive good guidance from employers and from assessors about the need to protect themselves, their clients, and others from harm in the workplace or in training."

"Apprentices are confident that they can identify changes of behaviour that might signal radicalisation in a colleague or acquaintance."

"Employers act as very good role models for apprentices, and a growing number of salon owners or salon group owners were apprentices at ITS."

"Apprentices appreciate the importance of English and mathematics skills and understand the relevance of these in their jobs. They display good communication and numeracy skills."

"Many intermediate apprentices work to the standards expected at advanced level."

Click here to read the report.

Ofsted surveys 2018/19

Our 2018/19 results for the Employer View Survey are not available yet. To view our results for the Employer View Survey for 2016/17 please click here 
To view our results for the Learner View Survey for 2018/19 please click here.

ESFA surveys 2018/19

We are very pleased with our ESFA survey results. Overall learner satisfaction in 2018/2019 was 86.5%. The results for the overall employer satisfaction in 2018/19 are not available till October 2019. For 2017/18 it was 92%.

ITS surveys 2019

Here is what a sample of our partner salons say they like about working with ITS:

"ITS staff work alongside my education team."

"I have the support and understanding when I need it."


"Happy with the overall service."

ITS Apprentice achiever surveys 2019

100% of learners enjoyed their apprenticeship.

100% of learners are "definitely" pleased they chose to do an apprenticeship.

100% of learners said that the apprenticeship has given the skills and knowledge to progress their careers.

85.71% said that they would "recommend ITS to a friend".

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