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This Week's News 21.09.18

New Lead IQA / Trainer Assessor - Simone's first week!

Team ITS were delighted to welcome aboard Simone Diges - Lead IQA/Trainer Assessor on Monday. Simone brings a wealth of Internal Quality Assurance experience to ITS and her main role is to support our In Salon Assessors; by carrying out IQA observations and ensuring City and Guild's standards are met. Simone has already met several of you at the first TAQA workshop on Monday, and will be holding a 'round-table' activity at the Partner Salon Network meeting on Monday 8th October. Simone will be out and about in salons over the coming weeks, as part of her induction - so please take the opportunity to introduce yourselves 😊.


Courtesy calls to employers - a chance to have your say!

Employers, we want to hear from you! Kate is in the process of conducting courtesy calls to all employers, so don't be surprised to hear from her shortly! She will want to know what's working and what needs improving. Topics include how you like to receive information from us, recruiting and school engagement, TAQA course enrolment, your learners, ESFA requirements and, of course, anything you would like to bring to our attention!

So far, feedback has been logged and passed on to leadership so that we can better accommodate your needs. Here's what we found out:

  • School engagement has been hit or miss.
  • Some employers devote more time to school engagement and have even developed in-house programmes for work experience, which will hopefully turn into apprenticeships upon leaving school.
  • There seems to be a shortage of new learners and recruiting is becoming more difficult.
  • One salon feels that their strong brand attracts the majority of new recruits.
  • This Week's News is not being read. ITS is looking into finding alternative ways to communicate important programme information, based on your comments.
  • One salon owner has hired a company to handle their social media - with great results.

If you have something to say, please don't wait for the call! Ring Kate at the office to have your say sooner!


Here's a reminder about the importance of recording and reporting work-related incidents

Reporting and recording are legal requirements. You must keep a record of:

  • any reportable death, injury, occupational disease or dangerous occurrence
  • all work-related injuries that result in a worker being away from work or unable to do their full range of normal duties for more than three consecutive days (not counting the day of the accident but including any weekends or other rest days)

Accident data is a valuable source of information to help improve your salon's management of health and safety: to inform risk assessment, to identify solutions to potential risks and to prevent reoccurrence.

For further information visit the HSE topic webpage for more details and to navigate to other sources of information, including a guide to the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).


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