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This Week's News 17.08.18

Reminder, next TAQA course

Information about the course can be found here or you can call 02392 591666 or email ten/dtl-sti//ofni for more information.

Workshop 1 - Monday 17 September 2018
Attendance at Partner Salon Network meeting - Monday 8 October 2018 (6 - 8.30 pm)
Workshop 2 - Monday 29 October 2018
Workshop 3 - Monday 14 January 2019


Getting it right: The top three misunderstandings about apprenticeships

There are a lot of rules and regulations in the ESFA apprenticeship guidelines! When we spot an irregularity at a salon, they are usually misunderstandings in three areas. We are listing them here to help you navigate the requirements of all businesses with apprentices funded by the Education and Skills Funding Agency (ESFA). Please contact the office if you need any advice regarding these issues. We are happy to help!

1. Employment Contracts

All apprentices must have an Employment Contract which specifies that they are employed as a Hairdressing Apprentice. The contract should also specify their weekly working hours, pay and terms and conditions of employment.

2. Training Requirements

It is the responsibility of the employer to ensure all apprentices receive a minimum of 20% of their working hours on training. Training must take place within their working hours but excludes maths and English and assessments. For example, 8 hours per week is to be dedicated to training for apprentices working 40 hours per week as per their contracts. This is called "Off-the-Job Training" (OJT) and is a mandate of the ESFA. Apprentices will be unable to take their End Point Assessment without proof that the required off-the-job training hours have been completed. We will be issuing every apprentice with an "OJT Record". The apprentice has to fill this out on a weekly basis for their Trainer/Assessor to check. Please help us by checking that your apprentices fill this record out regularly. If you are unsure, about what constitutes off-the-Job training please see the article below.

3. Wages

Apprentices must be paid for their contracted hours at the appropriate minimum wage and this includes hours spent on training. Please note that apprentices under the age of 18 must not exceed 40 hours per week (including their training time).


Supervision of apprentices

Many young people are likely to be new to the workplace and in some cases will be facing unfamiliar risks from the job they will be doing and from their surroundings. They will need clear and sufficient instruction, training and supervision to enable them to work without putting themselves and other people at risk. Young people are likely to need more supervision than adults. Good supervision will help you get a clear idea of the young person's capabilities and progress in the job and monitor the effectiveness of their training. Apprentices under the age of 18 should not be left alone to work without supervision and should never be the last in the salon at the end of the day and asked to lock up.


Off-the-job training (OJT) requirements

All apprentices must spend a minimum of 20 per cent of their normal working hours doing off-the-job training. Apprentices will be unable to take their End Point Assessment without proof that the required off-the-job training hours have been completed. We'll be introducing an off-the-job training record to log the amount of time your apprentices spend on OJT activities and we will be seeking your help to ensure this is kept up to date. This will be discussed in detail at the partner salon network meeting on 5 June.

Approved OJT activities

  • Researching for a theory test by using text books, internet, salon theory lessons, online resources
  • Observing skills by watching stylists, demonstrations, YouTube clips and videos.
  • Listening to consultations, taking note of products, tools, equipment, tests carried out, techniques used, influencing factors and results achieved.
  • Practising/practical training on head blocks, models, or taking part in a role play
  • Researching product knowledge - salon or manufacturer's training, courses or seminars
  • Researching classic, current and emerging trends.
  • Memorising the features and benefits of products for shampooing, conditioning, styling and finishing, perms and colours.
  • Writing a reflective account using head sheets and case studies
  • Preparing for an assessment by going through the criteria and reading manufacturer's instructions.
  • Learning about health and safety legislation and responsibilities, finding out how to care for, handle and use equipment and tools, and how to maintain standards of hygiene
  • Researching latest news from manufacturers, trade organisations and the trade press
  • Engaging in mentoring activities
  • ITS visits from your Trainer/Assessor (excluding English and maths)
  • ITS visits from your Learning Support Tutor

Cannot be counted towards OJT hours

  • Assessments
  • English and maths
  • Training outside of working hours unless this time is recognised in an appropriate way by having time off for the time spent training outside of your working hours
  • Skills not linked to the Diploma for Hair Professionals
  • Prior knowledge
  • Day to day tasks such as passing up foils

End point assessment (EPA)

Apprentices on the new Hair Professional standard will be taking an end point assessment (EPA). This is when the apprentice is going to need to demonstrate two sides of their personality - interact with their model as they would any other client, but also be ready to answer technical questions about the cut and colour being done and the decisions they are making. We will be sharing what we know about the EPA at the next Partner Salon Network meeting on Monday 8 October being held at the University of Surrey, Guildford.


Keeping apprentices happy

Apprentices are critical to the growth and sustainability of your business. However, if you employ one and they end up leaving, it can prove to be extremely costly and make things more difficult. You also need to factor in the costs associated with recruiting and re-training a new apprentice. Several key factors that cause apprentices to quit include:

  • Having bad relationships with their boss or co-workers
  • Feeling put upon and unappreciated
  • No strong support network such as a workplace mentor, friends and family
  • Not enough structured training
  • Achievements not acknowledged or celebrated.

GCSE new grading scale: factsheets

Information about the new GCSE grades - see GCSE new grading scale factsheets.


Annual leave entitlement

New research from the Trades Union Congress (TUC) shows that more than two million UK workers are not getting the minimum amount of paid leave they are entitled to. More than half of those are not getting any paid leave at all. The Working Time Regulations mean that most workers are entitled to 5.6 weeks paid leave per year. For those working a 5 day week, this works out at 28 days (including bank holidays), and pro rata for part-time staff. Holiday entitlement builds up from when an employee starts and any unused holiday entitlement as at their last date of employment must be paid when an employee leaves. Holiday entitlement also builds up during maternity, paternity and adoption leave and while someone is off work sick. Employers also need to be sure that holiday pay reflects what an employee would normally have earned if they had been at work, including bonuses and commissions. Holiday pay entitlement is coming under scrutiny as the government's UK Labour Market Enforcement Strategy 2018-2019 includes a recommendation for HMRC to enforce holiday pay and recover holiday pay arrears in the same way that they enforce payment of the National Minimum Wage and the National Living Wage.


Reporting an accident in the workplace

RIDDOR puts duties on employers, the self-employed and people in control of work premises to report certain serious workplace accidents, occupational diseases and specified dangerous occurrences. Get clarification of what incidents require a RIDDOR report here. If you need to find out how to make a RIDDOR report for a workplace accident visit here.


Anonymous online service for young people

Any young person aged 11 - 19th birthday with a Surrey postcode can access the service for free. Kooth is a safe, confidential and anonymous online service for young people, specifically developed to make it easy and safe for young people to access mental health support as and when they need it, while removing any associated stigma. Once signed up, Kooth users have access to: trained counsellors until 10 pm; 365 days a year peer-to-peer support through moderated forums; self-help materials, co-written by other young people.


Congratulations to the following learners who completed their Apprenticeships this week

Luke Robson - Level 2 Intermediate Apprenticeship
Chloe Scully - Level 3 Advanced Apprenticeship


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