This Week's News 12.01.18


Please note the date of the next PSN meeting is Monday 12th February and will start slightly later than usual. Registration and refreshments will be available from 6.00 pm. The meeting runs from 6.30 to 8.30 pm. The agenda will be available soon.


National Apprenticeship Week (NAW) is happening 5th - 9th March 2018. During the week employers, providers and apprentices from across England will come together to celebrate the success of apprenticeships whilst encouraging even more people to choose apprenticeships as a pathway to a great career. The theme for the #NAW2018 is 'Apprenticeships Work' so why not open your salon doors and invite pupils from your local school to experience a 'work day'? They'll get and a taste of being in a salon and who knows - they could be your next recruit! More information coming soon about how we'll support you during #NAW2018!

Register of end-point assessment organisations: how to apply

Latest information for organisations thinking about applying to the register of end-point assessment organisations. Click here.

Five Quick and Easy Tips for a Successful Business in 2018

January is a notoriously quiet month in the hairdressing industry, but Salon Evolution's director Steven Gunnip says now is the time to follow his five quick and easy tips.

Perfect Your Skills

1. During quiet periods or long stretches with no clients, salon staff should use the time to perfect their skills and knowledge to deliver a broad range of treatments and services tailored to an individual client's needs. This will ensure every time they see a client the treatment is as near to perfect as possible and the client leaves knowing it was money well spent. Every single minute of business time should be fully maximised, whether the salon is busy with customers or not. It's a good idea to put a training schedule in place and manage the process to ensure you get the results you want from your team.

Comb Through Client Records

2. Go through client history records to determine who has visited recently and who has not booked in for a while. Examine the treatments these clients previously enjoyed and offer incentives and promotions, or recommend new ones to entice them back to the salon.

Implement Personalised Solutions

3. One of the most important parts of the business process is acquiring new clients from your direct market. We work with a range of brands across the hair and beauty sectors to encourage new clients into salons at times when they need it most. We do this using personalised solutions to ensure salons maximise all areas of the business and increase customer potential, which leads to a motivated team and a heightened all-round client experience. We don't believe in the hard sell - all our team are equipped with low profile selling skills and uses a combination of information and education to ensure maximum results.

Incorporate Smart Deals

4. Encourage clients into the salon with 'two for one' offers as opposed to half price deals. This way people can either share with a friend, or enjoy individually and then come back at a later date for their freebie. This will ensure you receive the full price for a treatment and inject additional capital into the business during a quiet period, with the bonus of the extra treatment being enjoyed by a new client or by someone who will come back to the salon in the future and could lead to them becoming a loyal customer.

Structure is Key

5. Devote time at the start of the year to put structure in place across the whole business. It is important to consistently keep up-to-date with the correct systems to maximise efficiency. Running a successful business can require a lot of processes and procedures, but having these in place early in the year will help operations to run more smoothly as the year progresses.

Five Top Energy Saving Tips for Your Salon

It might seem like a dry topic, but knowing how to be efficient with your energy can increase profit margins, create a more comfortable environment and help attract customers. What's not to like? Smart Energy GB and Dr Paul Swift from the Carbon Trust share their energy saving tips for salons. Find out how to get yourself a smart meter by heading to Smart Energy GB.

Get Smart

Asking your energy supplier to install a smart meter is a great first step to save energy. It will help track energy costs, allowing you to budget effectively. You can see by the data recorded by the meter when energy is being wasted. For example, some equipment uses a lot of energy whilst on standby, so you'll know to unplug them overnight.

Hit Refresh

If refurbishing your premises, get advice on lighting, insulation, triple-glazed windows and automatic doors. These can reduce heat loss and energy costs and can help create a comfortable environment for customers. As well as saving you pennies in the long run.

Don't Get in Hot Water

Energy spend on heating water is likely to be significant. Consider low-flow taps and flow regulators and make sure your boiler is properly sized. Use timers to switch off water heaters half an hour before you close.

Get Heat Feedback

Only heat where you need, when you need, to the temperature you need. Ask staff and customers for feedback and test thermostats with a thermometer. Ensure heating and cooling don't run simultaneously, and turn them off well before you close.

Label Your Lights

Stick labels on light switches so staff easily remember to turn off lights when not in use and ask your electrician about LED bulbs, as well as occupancy and daylight sensors, to understand how they might save you money.

Damian Hinds Becomes Education Secretary

Following Justine Greening's resignation, Damian Hinds has been appointed as Education Secretary. He was previously the government's employment minister, serving in the role since July 2016. Prior to that he was exchequer secretary to the Treasury. He sat on the parliamentary education committee between 2010 and 2012 and chaired the all-part parliamentary group for social mobility. Born in London, Hinds went to a Catholic grammar school in Cheshire and read politics, philosophy and economics at the University of Oxford.

Apprenticeship Levy is 'at Breaking Point'

The controversial apprenticeship levy is facing a growing backlash from businesses, with companies finding a well-meaning policy is being strangled with red tape. Many are complaining the funds raised do not cover training costs and the levy has, in effect, become just another business tax. Launched in April last year, the levy aims to raise £3bn a year to fund better training. Some companies say the maximum allowance of £27,000 per apprentice does not cover the cost of complex or high-level apprenticeships, while others say they will never get out as much as they pay in. Other problems listed by businesses - especially smaller ones - are that it is too difficult to navigate, and that training programmes have not been certified so apprentices cannot be sent on the required courses. The claims come as the education select committee prepares to wade through industry's views on the levy, which requires all employers with an annual wage bill of £3m or more to pay 0.5pc of their staff costs into an apprenticeship fund topped up by government. In November, the committee launched an inquiry into apprenticeships and training, with the levy widely blamed for a collapse in the number of people becoming apprentices.

Government data showed that in the May to June quarter, covering the period when the levy came into effect, apprenticeship starts plunged 59.3pc to 69,800. The drop raised questions over the Government's target of 3m people starting apprenticeships by 2020.

Continuous Professional Development (CPD) Opportunities

Monday 5th March
Motivating your team - London - 7.00 - 9.00 pm
Creating an environment where staff love coming to work, feel passionate about their craft, genuinely want to be part of a successful business can all be done by following some simple steps. More information

Tuesday 6th March (repeated on 17th April)
Changes to Data Protection Regulations - Webinar - 09.30 - 10.15 am
While the General Data Protection Regulations (GDPR) may not be the most exciting thing you'll be doing this year, the legislation changes come into effect in May 2018 and will affect all UK businesses. The session will help you think about what information you hold, who you share it with and why, with practical tips on what you need to do next, so you're prepared for how the changes will affect you and your salon business. More information

Monday 9th April
Colour Workshop - Working with Pastels - Wokingham - 1.00 - 4.00 pm
This 3-hour session starts with a discussion about the challenges and options available when working with pastels. Learners will use mannequin heads for a hands-on experience, with 3 participants per mannequin head. Everyone will get the opportunity to work with greys and three other tones e.g. metallic, green, rose-gold. More information

Team ITS warmly welcomes these learners who started their Apprenticeships this week

Aaron Knechtl - Level 2 Hair Professional Apprenticeship - Aveda, Walton-on-Thames
Charlotte Pugh - Level 2 Hair Professional Apprenticeship - Inspirations Hair & Beauty, Woodley
Jemma Skudder - Level 2 Intermediate Apprenticeship - The Colour House, Ascot
Katelyn Hemmings - Level 2 Hair Professional Apprenticeship - Remington Harrow, Farnham
Lauren Grierson - Level 2 Hair Professional Apprenticeship - Perfection, Yateley
Orla Quirke - Level 2 Hair Professional Apprenticeship - Remington Harrow, Farnham

Congratulations to the following learners who completed their Apprenticeships this week

Claudia Alessi - Level 2 Intermediate Apprenticeship - Academy, Hersham
Ethan Player - Level 2 Intermediate Apprenticeship - The Colour House, Ascot
Jamey-Lee Russell - Level 2 Intermediate Apprenticeship - Streets Ahead, Fetcham
Olivia Gregory - Level 2 Intermediate Apprenticeship - Millie Jones, Haslemere

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