ITS a hair thing - November 2019

Welcome to the November issue of ITS a hair thing!

RoATP success for ITS!

The register of apprenticeship training providers (RoATP) is a list of organisations that are eligible to receive government funding to train apprentices. We were delighted to learn the Education and Skills Funding Agency (ESFA) approved our reapplication to the register last month, securing our eligibility to draw down apprenticeship funding.

Partner Salon Network meeting

It was great to welcome several of you to last month's Partner Salon Network meeting. Unsurprisingly, the feedback you shared regarding the implementation of the Digital Apprenticeship Service (DAS) was naturally fraught. However, please feel assured that ITS will endeavour to support you within the parameters of the ESFA rules and remember to be vigilant to correspondence relating to the DAS.

*FYI* Due to varying levels of attendance, there will be two PSN meetings in 2020 - more details to follow.

Partner Salon affiliation notices

Laminated copies of the partner salon affiliation notice designed to boost apprentice recruitment efforts have now been posted to all partner salons. Your support is much appreciated and we look forward to publishing some good news stories resulting from this initiative.

Partner Salon affiliation notices

Assessing apprentices' length on programme (LOP)

Ofsted and the Education and Skills Funding Agency (ESFA) are cracking down on providers who do not adequately assess all elements of apprentices' starting points. For example; assessment of an apprentice's maths and English level is not enough when they have been employed in a salon for a number of months. For this reason, your Trainer/Assessor will individually assess the length on programme or 'LOP' for all new apprentices.

Apprenticeship budget overspend: small employers to face cap on starts

Small employers are likely to be capped on the number of apprentices they can employ, as part of the government's plan to enable all providers to access funding for non-levy payers from January.

Keith Smith, the director of apprenticeships at the Education and Skills Funding Agency, announced last week that every firm on the register of apprenticeship training providers will be able to engage with the programmes with small businesses on the digital apprenticeship system from the New Year.

It will more than double the number of providers with direct access to funding for non-levy payers, including most universities.

But recognising the strain on the apprenticeship budget, as first reported by FE Week and followed up by the National Audit Office, there will be restrictions on the number of starts for the employers.

"We'll think about funding 15,000 or so starts initially through the online service,” Smith told the Association of Employment and Learning Providers conference."

"Over the next few days we'll give you specific information about that scale of activity and how we'll manage that on a month by month basis."

"From a provider's point of view there will be no stop on cap. What we are thinking about is, purely for testing reasons, putting a cap on the number of apprentices per employer. We think that is a sensible way to try and control and test. What we want to see is how the service will operate to scale."

"There will probably be restrictions in relation to the number of transactions per employer rather than the number of providers."

Find the full article here.

Stress-free festive season? - it's all in the preparation!

The busy festive season is nearly upon us. So now is the time to ensure your team are prepared for the month ahead and to guarantee your clients leave the salon feeling ready to dazzle at their work Christmas party, annual Friendsmas, Christmas Day with family and NYE.

Sally Brooks, the 2018 British Hairdresser of the Year at HJ's British Hairdressing Awards and co-owner of Brooks & Brooks in London, shares her top tips for surviving the busy festive season.

1. Create the right atmosphere

Ensure the atmosphere in your salon is upbeat and stylists aren't stressed around the clients. It may be busy and clients may be running late, but you have to ensure everyone feels pampered and relaxed.

2. Plan ahead for the busy Christmas season

The salon is going to be busy during the Christmas season so encourage your team to plan ahead to ensure all of the appointments are covered and all clients get the services they've booked.

3. Prepare the support team

Your support team from your apprentices through to your receptionist are critical for the smooth running of your salon at any time of year, but especially in the lead up to Christmas. Tell them how important they are and prep them for the month ahead.

4. Decorate the salon

Show your clients that you are getting into the festive spirit by creating an environment of fun - the right music and decorations as this can really make a difference. You should always stay professional but it's important to help your clients relax and enjoy themselves as part of their salon experience.

5. Say thank you to loyal clients

The festive season is the ideal time to show your clients how much you appreciate them by offering mulled wine and Christmas biscuits during their visit and you could even give them a Christmas candle as a gift when they leave.

6. Late clients are inevitable

Some clients will arrive late during this busy period and it's better to be honest with them from the start about how busy you are. Explain that you will do what is feasible within the time frame to a 100% professional quality standard, rather than trying to cram it all in to a sub-quality standard.

7. Create a happy team

It's essential to work with your team during this busy period. Organise a team activity that you can do together. At Brooks & Brooks we have organised ice skating every year and before we leave on Christmas Eve, we order pizza to clean the salon and give out presents.

We love to celebrate the achievements of learners and partner salons. Please let us know if you have something to share!

Congratulations! to Marc Daniel Hairdressing who were the winners of the 'Excellence in Customer Service Award' at the Camberley Business Awards 2019!

Excellence in Customer Service Award

Congratulations! to the team at Hair Lab, Basingstoke who won 'Store of the Year' in the Festival Place Gold Awards!

Hair Lab, Basingstoke

Congratulations! to Chloe Power at The Cutting Room, Knaphill, who has attended a total of five workshops at Kevin Murphy Studios this year learning how to work on a fashion shoot and graduating with flying colours! Chloe also achieved 100% on her cutting Evolve test in October - fabulous!

The Cutting Room, Knaphill

Congratulations! to the following learners who successfully completed hairdressing units in October:

Abbie-May Pilkington
Thea Garguilo
Emily Tropia
Maddison Willoughby
Chloe Swain
Charlotte Pugh
Jemma Skudder
Emily Singleton

Congratulations! to the following learners who achieved their On Programme Tasks in October:

Abigail Bricknell

Welcome! to the following learners who joined programme in October:

Layla Elie - Level 2 - Alessandro Hair Studio
Danielle Butler - Level 2 - Pure Hair
Lily Murphy - Level 2 - Pure Hair
Hollie-Mae Battenberg - Level 2 - Nizam and Team
Annabel Capel - Level 2 - Remington Harrow
Megan Diparno-Tackley - Level 2 - Inspirations, Wokingham
Sophie Knight - Level 2 - Hair Lab
Sophie Ballantyne - Level 2 - Leah Durrant

Thank you! to the following partner salons who accommodated IQA visits from Simone in October

Lucy Wild - Leo Bancroft, Weybridge
Victoria Hinton - Arc, Basingstoke
Ben Telford - The Establishment, Farnham
Rebecca Garrard - Toni & Guy, Farnham
Amy Henden - DLO, Guildford

Congratulations! to the following learners who are on target to achieve timely:

Lauren PomphreyHolly Chaulk
Chloe PowerLaura Byrne
Jessica RosewarneFrancesca Barbarito
Emily SingletonAbigale Bricknell
Pippa McLarenKatie Shreeve
Madeline GreenJodie Poulter
Savannah KeenGrace Fry
Rhiannon MannersChloe Swain
Masie YeoMillie Anderson
Katy ChargeAlysha O'Keefe
Leah BurnhamKara Green
Isabelle MartinNicole Bradley-Sleet
Abigail CuthbertChole Hornby
Chloe NewlandMegan Taylor
Katherine CurrieRachel Smith
Holly WallLinsey Chilvers
Aaron Knechtl

It's great to see examples of work created by learners! We'd love you to share more of these with us:

Alexia Carr - Glitterati, Weybridge

Alexia Carr - Glitterati, Weybridge

Apprentices in action! at Hair Lab, Basingstoke

Hair Lab, Basingstoke

Hair Lab, Basingstoke

Annabel Capel (welcomed to programme this month!) - Remington Harrow, Farnham

Hair Lab, Basingstoke

Have a great month!

Lauren Pullen
Head of Provision
Inter Training Services Ltd
Mobile: 07875 303317
Web: www.its-ltd.net

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